Presented by Marc Kassouf Owner & Innkeeper, Quiet Creek Inn & Strawberry Creek Inn, Idyllwild, California  ALP Board Chair Kassouf@QuietCreekInn.com Whether you have zero understanding of technology or you’re a savvy professional transitioning from a tech-centric career into hospitality, you will be exposed to the various systems and software utilized by a typical lodging business. Some are critical, some are optional, but selecting the right combination for your specific needs and vision is paramount.